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BUYER BEWARE: IS YOUR SECURITY SYSTEM CONTRACT COMING UP FOR RENEWAL?

Over the past 20 years we noticed one thing that has brought us many customers that felt misled and not satisfied by their competitive alarm company. Commercial or residential alarm customers that are on contract with another alarm company and when the contract comes up for renewal, rarely do the get a reminder. Some do get reminders, but the alarm company counts on the customer either forgetting or submitting to paying the high rate they initially signed up for. If you read your contact, it generally has a clause in it that states "The customer can cancel their contract within 60 days of expiry of contact", but read further, if you don't cancel within that allotted time, the contract can roll over for the same rate and same amount of time in years of course. In simple English, if you don't cancel the contract and you initially sign up for say 3 years and $25.00 a month, you'll be stuck to pay for another 3 years at $25.00 a month.
Moving Your Business or Home?
Whether your relocating your business or moving into your next home, we can help by providing you with a "One Stop Solution" enabling you to just deal with one company and saving you money at the same time. The fact is that we have provided this service to a great number of customers over the years saving them money. Hiring many companies to perform different jobs costs more to you as opposed to hiring us to provide those services as a One Stop Solution Package.

Business
Sales, Service and Installation of:
Voice and Telephone Wiring
Computer Network Cabling
High Speed Internet Cabling
Interac Terminal Wiring
Fax/Modem Cabling
Norstar Meridian Telephone Installation
Hold up/Panic Alarm Installation
Environmental Alarm Monitoring
Security System Installation
Temperature Alarm Installation
Card Access Installation
CCTV ( Closed Circuit TV)
24 HR Central Station Monitoring


Residential
Sales, Service and Installation of:
Voice and Telephone Wiring
Computer Network Cabling
High Speed Internet Cabling
Fax/Modem Cabling
Security System Installation
Fire Alarm System Installation
CCTV ( Closed Circuit TV)

Panic Alarm Installation
Medical Alarm Installation
Basement Flood Alarm Installation
Temperature Alarm Installation
Environmental Alarm Monitoring

24 HR Central Station Monitoring



Norstar VOIP Systems
Available on Norstar BCM
and also on current & older Norstar Systems
(See below)


Before you hire or even if you are already dealing with a company, make sure they are licensed, it will affect your business or home.

Customer Awareness - New Electrical Laws

We have the following certifications that comply with the governing jurisdictions (Manitoba Hydro & City of Winnipeg Electrical Inspection Dept) to perform work under the new City of Winnipeg Electrical By-Law No. 133/2006 and Manitoba Hydro requirements. Companies that do not meet these requirements cannot perform any work and may affect customer's insurance policies and building occupancy permit(s).
Licensing

City of Winnipeg
We are a licensed Electrical contractor as per City of Winnipeg electrical By-law under its provisions. For any company that installs or services technologies in both Residential and Commercial: Security Systems (alarms), CCTV, Card Access, VDV cabling (telephone, computer wiring and video cabling) and telephone systems MUST BE licensed by the City of Winnipeg as an Electrical Contractor. Companies not possessing this license cannot perform any work in the City of Winnipeg.

We are licensed VDV (Voice, Data and Video) and Security Systems ( Alarm, Card Access, CCTV) under the Province of Manitoba Dept of Labor to enable us to be licensed by the City of Winnipeg as an a Electrical Contractor.
Province of Manitoba - Manitoba Hydro Jurisdiction
We are licensed VDV (Voice, Data and Video) and Security Systems ( Alarm, Card Access, CCTV) under the Province of Manitoba Dept of Labor
For any work done in Manitoba Hydro jurisdiction (outside of City of Winnipeg), these licenses are necessary. Companies not possessing this license cannot perform any work in the Province of Manitoba.
Excerpts from City of Winnipeg Electrical By-law 13/2006

Definition:
Designated Employee means City of Winnipeg Electrical Dept

2-004
(1) No person shall commence electrical construction or permit commencement of electrical construction until an electrical permit has been issued by an designated employee an no construction, connection, reconnection, alteration, repair or extension of any electrical installation may take place ......
2-008 Electrical Contractor's Licenses

(1) no person may place, install, maintain, repair or replace and electrical equipment in the City of Winnipeg unless the person is operating under the authority of an Electrical Contractors License issued under this By-law



Residential Security Systems from City Alarm

Protecting Your Family and Home

Alarm Systems for Today’s Families

Your home is more than the roof over your head. It represents stability, safety and security. As a family owned and operated company, we understand firsthand the desire to protect your home and your family. Our home alarm systems help ease that worry.

A Residential Burglar Alarm from one Family to Another

For over 25 years of family management, City Alarm provides protection and peace of mind to thousands of customers through products such as our residential burglar alarms. Yet our extensive product line extends well beyond residential security systems. We also offer fire detection services and cutting edge wireless products in addition to our home alarm systems.

Not only are our residential security systems the best in the industry, but our customer service is unparalleled as well. Our top priority is to always provide you with experienced, prompt and courteous service for your residential security system or other City Alarm product. Our staff is available around the clock to answer questions about your home alarm system.

You’ll also take comfort in knowing that our ULC Listed Monitoring Center is on the job, 24 hours a day. If your residential security system gives off an alarm at any point, the experienced employees in our monitoring center will notify authorities right away, whether you’re away or at home.

Alarm Systems Handled Entirely by City Alarm

We consider it an honor to watch over your home. That’s why we handle all aspects of our home alarm systems, from design and installation to ongoing monitoring. You’ll have the peace of mind that comes with knowing you’ll always be working directly with the City Alarm family for your residential security system.

Contact us today to join our family of customers using our residential burglar alarms and other products.

Commercial Title


Commercial Security Systems for Today’s Businesses

Customized Business Security Solutions

A Commercial Security System that Protects Your Business

At City Alarm, we provide commercial security systems that combine leading-edge technology with outstanding customer service. As a family owned and operated company, we take great pride in offering a complete range of commercial security systems to meet any business security needs.

Since 1984, our business has focused on providing business security to companies just like yours. With more than six decades of experience, we understand that loss prevention is a concern for businesses of all sizes. Our job is to take business security off your list of concerns.

Take the Guesswork Out of Business Security

With City Alarm as your business security partner, you gain the peace of mind that comes with having highly trained professionals handling your commercial security system.

Because our employees are the brightest in the industry, you won’t worry about the qualifications of the person handling your account. Not only are our in-house engineers experts in commercial security system design and integration, but they also provide extensive technical training and ongoing field support to our sales team. All our employees are up-to-date on the latest business security trends and technologies.

At City Alarm, we handle all aspects of your commercial security system, including ongoing monitoring. That means you will always be dealing directly with City Alarm for your business security needs, 24 hours a day.

Loss Prevention from the Business Security Experts

Risks to your business security – and bottom line – can take various forms. Fire, theft and even workplace violence are all potential threats that make loss prevention essential.

To provide the business security you need, we offer a full range of loss prevention solutions. Our highly trained staff will work with you to design and implement a customized commercial security system that fits your particular business security needs and budget.

Business security options include:

  • Commercial alarm system
  • Commercial fire alarm
  • Commercial access control
  • Commercial video surveillance.

Contact us today to learn more about City Alarm’s business security and loss prevention solutions.



Proximity Card Readers and Keypads available
Card Access
Access control that has everything you need to minimize risk. Small and medium-sized organizations can benefit from access control just as much as large enterprises. Our Access Control's make it easy to get started while our Expansion Kits enable your access control system to grow as you do.
   
Remote CCTV (View it off premise via computer)

Video IP (up to 16 network video streams)

Our Video IP units support IP cameras with performance of up to 480 ips at 1CIF and 120 ips at 4CIF. Integrates seamlessly with existing Intellex systems and analog and digital cameras to leverage prior investments. Its scalable 1U form factor complements the design of large systems. The ability to use existing IT network cable further reduces total cost of ownership.

LT Units (available with 4, 8 and 16 channels)
LT delivers the key features in an economical package, providing the best solution for small retail stores, health care facilities and small offices. It can store more than 900 hours of video and supports as many as five simultaneous Network Client users.

 

CCTV
(Closed Circuit TV)


Gain the ability to multiplex, detect alarms and events, record video, audio and text, and much more

Set dome presets, patterns and configurations right from your computer screen.

Search for specific clips using video analysis tools and advanced text

Operate like a virtual matrix via Network Client™1 with CCTV keyboard-based camera control and an expanded capacity to stream video simultaneously from multiple cameras

React faster to potential emergencies with immediate e-mail notification of system events and alarms

Customize camera views for flexible monitoring

Respond to events with alarm-triggered dome positioning

Record higher frame rates per second for certain cameras and assign the remainder to less critical cameras

Easily export video, audio and text to CD-RW or DVD+RW with one click of the mouse

Store over 9 times more video than MPEG-4 and MJPEG-based systems.




Norstar telephones are attractive, reliable, and come in two different flavors, the M-series, and the new style T-series. Each Norstar phone shares common attributes such as:

LCD displays
High-quality speaker
Feature access button
Release button
Hold Button
Programmable buttons
Ringer and speaker volume control
Reversible wall-mount/desk-mount base
Headset or auxiliary ringer jack
Available colors: Ash, Gray, Black, Charcoal, and Platinum

 

WE SELL
NORSTAR MERIDIAN TELEPHONE SYSTEMS
New & Refurbished


Norstar digital business telephone sets are designed to be functional, durable, and easily customizable. All functions of the Norstar system can be accessed through each phone, and the LCD displays provide valuable information so that the user can know how each call is processed.

Control Unit - We carry the full line of Norstar control units from smaller 3 line units right up to over 100 telephone line capacity.

Voice Mail - Norstar feature rich Voice Mail covers small business right up to large business. While your business grows, your Norstar Voice mail grows with you, the units are expandable just by upgrading software.

Norstar System Expansion - Norstar Expansion modules increase your Norstar System capability in additional increments of 4 telephone lines and 16 telephone sets up to over 100 telephone lines and or telephone set capacity. Caller ID modules are also offered.

Norstar Telephone Set Additions - Some of the Norstar telephone sets allow adding a module for you to add more buttons and LCD indicators adding more capacity and functionality to your phone.

Norstar Headsets -
On the phone all day, Norstar compatible headsets are the answer.

Norstar Cordless - The Norstar Multi-Line cordless phone, most of the features that you have on your Norstar deskphone.

Norstar Extended Service Plans - Whether your Norstar System is brand new or even discontinued we offer Extended Service Plans.Don't forget we are the Norstar Repair and Part Depot.



Norstar VoIP Gateway
Enhance your current Norstar System and go VOIP
The Norstar VoIP Gateway is a VoIP trunk-side networking solution that enables voice applications to be handled over the data infrastructure. The VoIP Gateway allows existing small multi-site Norstar customers to cost effectively enter into the VoIP environment while providing an opportunity for large multi-site companies with Norstar systems to slowly migrate their voice network to IP.

The Norstar VoIP Gateway is an external box that interfaces to the Norstar system over loop start analog lines, providing a 10/100 BaseT Ethernet connection LAN.

Key Features:

Private Network Dialing
Caller ID from originating Norstar to destination Norstar user
Interoperability with other Nortel Networks systems
Distributed and supported by Nortel Networks
Browser-based OAM

NORSTAR BCM
(BUSINESS COMMUNICATION MANAGER)
VOIP and standard telephone lines available on BCM Systems

Nortel BCM 50 Business Communications Manager is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 20 stations, yet scalable to serve more than 40. The Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers with skills-based routing, and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.
   
Nortel BCM 200 Business Communications Manager is available on the BCM 200 platform, which provides two bays for Media Bay Modules. The BCM 200 has a lower removable tray, similar to that in the BCM 400, for improved serviceability of the platform in a lower-cost version. The BCM 200 cannot be expanded using an Expansion Cabinet. The lower cost Nortel BCM 200 version meets the needs of price-sensitive smaller sites. For customers with 10 to 30 users per system who do not expect to grow past 32 users per system. BCM200
   
Nortel BCM 400 Business Communications Manager  The Nortel BCM 400 (BCM400) delivers small/medium-sized businesses and branch offices the only converged voice/data solution in the industry, providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Succession 1000 investments, Nortel BCM has the capabilities businesses need including telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more. BCM400
   
Nortel Networks IP 2004, i2004 Internet Phone
The Nortel Networks IP Phone 2004 delivers traditional business communications in a network controlled by a Nortel Networks Business Communications Manager, Meridian 1, Succession 1000, Succession 1000M or Multimedia Communications Server 5100. The IP Phone 2004 is directly connected to the LAN via a 10/100 BaseT Ethernet connection, offering simplified management and reducing the time and cost associated with moves, adds and changes.
   
NORSTAR DIGITAL MOBILITY  
Nortel Digital Mobility base station
Digital Mobility Basestation 10 NT7B65KP
The DM Basestation NT7B65KP supports up to 4 handsets, and up to 6 repeaters.
   
Nortel Digital Mobility base station Repeater
Nortel Digital Mobility Repeater 20
The DM Repeater  NT7N65KQ
   

Digital Mobility T7420 Handset
The T7420 Handset NT7B65KL

Nortel Digital Mobility T7420 Handset NT7B65KL provides up to 10 hours talk time, 90 hours stand-by time. Includes vibrate alert, Caller ID, 9 ring tones, headset jack, phone book up to 80 numbers, adjustable volume, key lock, message indicator and more. H
andset Kit, includes charger and belt clip

   
Nortel Digital Mobility Controller 320, DMC320
Digital Mobility Controller 320 NT7B65KK
The DM Controller 320 NT7B65KK supports up to 8 base stations, for a maximum of 32 users.  Ideal for the MICS phone systems.


Digital Mobility Controller 080 NT7B65KJ
The DM Controller 080 NT7B65KJ supports up to 2 base stations, for a maximum of 8 users.  Ideal for the CICS phone systems.
   
NORSTAR MERIDIAN
REPAIR DEPOT

Canada's and Manitoba's Only Norstar Repair Depot

We serve all of Canada Customers from all over Canada send in their Norstar Meridian phones to us for repair.

Canada's & Manitoba's only Norstar Repair Depot provides extensive service for your Norstar Meridian Telephone System, whether your phone needs a cleaning, suffering from an LCD display that's burnt out up to a major failure, we're equipped to do the job, back by our North American parts depot, we've got the parts.
click here for more info

North American Parts Distribution Depot for Norstar Meridian  - New and manufacturer discountinued Norstar parts to serve the refurbishing industry. click here

For Complete Repair Parts listing for Nortel - click here

North American Customer Log-In - Top Frame -

For Europe or Latin America's click appropriate link

We sell Norstar Meridian for up to 50% less
than the Telephone Company

Before you make a decision to buy from the local telephone company or any other competitor, let us quote you! From new to refurbished we'll save you money.

EXTENDED WARRANTY PLANS
for Norstar Meridian

Got that letter from the Local Telephone Company saying they will no longer service your Norstar System, Don't panic, being Manitoba's Only Norstar Repair and Parts depot we can service your older discontinued Norstar Meridian system on a Time and Materials basis or Extended Warranty Plan. ASK US!
 
Authorized Reseller
Need more telephone sets? Voice Mail?, or additions, upgrades to your Norstar Meridian telephone system at Factory Direct prices. Call Us!

for more information on Norstar products click here

FACTORY DIRECT PRICING
On NEW & REFURBISHED Norstar Product

Canada's Only Norstar Repair Depot
Only Norstar Repair Depot in Manitoba

We Service You For Life!

City Alarm - is Locally Owned - Is that important to you?




 
 

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