ABOUT CITY ALARM -


Customer Awareness - New Electrical Laws
We have the following certifications that comply with the governing jurisdictions (Manitoba Hydro & City of Winnipeg Electrical Inspection Dept) to perform work under the new City of Winnipeg Electrical By-Law No. 133/2006 and Manitoba Hydro requirements. Companies that do not meet these requirements cannot perform any work and may affect customer's insurance policies and building occupancy permit(s).

Licensing

City of Winnipeg
We are a licensed Electrical contractor as per City of Winnipeg electrical By-Law under its provisions. For any company that installs or services technologies in both Residential and Commercial: Security Systems (alarms), CCTV, Card Access, VDV cabling (telephone, computer wiring and video cabling) and telephone systems MUST BE licensed by the City of Winnipeg as an Electrical Contractor. Companies not possessing this licence cannot perform any work in the City of Winnipeg.

We are licensed VDV (Voice, Data and Video) and Security Systems ( Alarm, Card Access, CCTV) under the Province of Manitoba Dept of Labour to enable us to be licensed by the City of Winnipeg as an a Electrical Contractor.

Province of Manitoba - Manitoba Hydro Jurisdiction
We are licensed VDV (Voice, Data and Video) and Security Systems ( Alarm, Card Access, CCTV) under the Province of Manitoba Dept of Labour.
For any work done in Manitoba Hydro jurisdiction (outside of City of Winnipeg), these licenses are necessary. Companies not possessing this licence cannot perform any work in the Province of Manitoba.

Excerpts from City of Winnipeg Electrical By-Law 13/2006

Definition:

Designated Employee means City of Winnipeg Electrical Dept

2-004 Electrical Permit
(1) No person shall commence electrical construction or permit commencement of electrical construction until an electrical permit has been issued by an designated employee an no construction, connection, reconnection, alteration, repair or extension of any electrical installation may take place prior to an electrical permit being issued by the Designated Employee (see definition) for that construction.

(3) A Designated Employee (see definition) shall issue an electrical permit only

(a) to a person who holds an Electrical Contractors Licence authoring him or her to carry on his occupation, trade, or business in the City of Winnipeg.

2-008 Electrical Contractor's Licences

(1) no person may place, install, maintain, repair or replace and electrical equipment in the City of Winnipeg unless the person is operating under the authority of an Electrical Contractors Licence issued under this By-Law

WHO IS CITY ALARM?
City Alarm is a diversified corporation which has been providing affordable state-of-the-art technology for over 20 years. Our focus is in commercial and residential security systems, card access control, CCTV (Closed Circuit TV), fire alarm/life safety, telecommunications and VDV (Voice, Data and Video) cabling services. Our strategic 24hr Central Station Monitoring Solution strengthen's our overall goal to provide the very best to our customers in a affordable way.

VISION
Since our beginning in 1982, the City Alarm mission has been to offer the finest products available at an affordable price, backed by prompt, professional installation and technical service, unswerving customer care, with continuous attention focused on learning and exceeding the needs of all our Customers. Built upon our dedication to the highest quality achievable, delivered with a sense of caring, individual pride, and Company Spirit, City Alarm's vision is to become the most trusted, largest and most successful alarm & Telecommunications company in Canada.

City Alarm's team of professional's is passionately committed to deliver the highest level of Customer Service imaginable. Our employees treat people the way that they would personally like to be treated, regardless of the situation and irrespective of the potential or lack of potential for company gain.

Our goal of protecting homes and families requires of us a greater level of sensitivity to customer needs than virtually any other industry. A persons "sense of security" and "their peace of mind" are the products we must ultimately deliver, not just state-of-the-art technology and highly responsive service. We do not believe that we are simply in the alarm business. City Alarm's calling is to be fully committed to the "security and peace of mind" business.

OPERATING VALUES
We are dedicated to quality, dependability, and responsiveness, and conduct business with the highest ethical and professional standards.

ASSURANCE
City Alarm's established reputation and leadership provide you the assurance in selecting the right system.

COMMITMENT
The fulfillment of our customer's expectations lies in a carefully planned team approach. Our consultants and integration specialists combine their skills and knowledge to effectively service your needs. Our performance record is the result of this commitment to technical excellence, systems experience, product knowledge, cost-and-schedule conscious management, and conscientious installation teams.

SUPPORT
When you partner with City Alarm, you will receive consistent, responsive service and support backed by City Alarm's performance standards. It is City Alarm's goal to supply on-going support with an underlying commitment to customer service and quality control.


KNOWN TO THOUSANDS OF BUSINESSES!
City Alarm, is well known to thousands of businesses and sells, services and install's the "World's Best Selling Telephone System" - Norstar Meridian, manufactured by Nortel Networks in Canada.

NORSTAR REPAIR DEPOT
is the Norstar Repair and Parts Depot for Central Canada

Not only is heavilyinvolved in providing sales, service and installation of the Norstar and BCM product lines (Business Communication Manager), provides VDV (Voice, Data, Video) cabling services, telephone sound paging systems to small business all the way up to multi-national companies.

It's client base includes the smallest independent operations to many large national organizations.

EXPERIENCED
With extensive experience in providing the Fortune 500 corporations with their critical telecommunication needs in the form of products and on-demand service, has brought that same experience and level of service to their Manitoba locally owned business customers with a high emphasis on lower prices without degradation on products or service. Locally owned business get the same priority service as the Fortune 500 corporations receive - Guaranteed.

MISSION
's mission is to provide its clients with comprehensive solutions for their requirements.